Check your Stripe Connect status

In Heyquip: Settings > Heyquip configuration

You will confirm your shop is set up to get paid through Stripe, with charges enabled, payouts enabled, and nothing outstanding.

Steps

1. Go to Settings > Heyquip configuration.
2. Under Stripe Connect Configuration, confirm your Stripe Connect ID is checked.

3. Read Stripe Connect Diagnostics: Account ID, Email, Country, Default currency, Business type, and the three fields that show whether your shop can get paid: Details submitted, Charges enabled, Payouts enabled.

   

4. Check Capabilities (Card payments, Transfers) and Requirements (Currently due, Eventually due, Past due, Pending verification, Disabled reason, and a Requirement errors box) for anything still outstanding.
5. Check TOS acceptance (Accepted at, IP, User agent) and Terminals (e.g. "Terminal 1: Offline · Demo Location").
6. Use Start Stripe Connect Onboarding if the shop isn't connected yet, Refresh account info to pull the latest status from Stripe, or Sync terminals to update the reader list.

Good to know

• A separate File credit card section sits above Stripe Connect Configuration on the same page. It's the shop's own billing card with Heyquip, not a customer's.

Related tasks

• Set your Stripe API keys
• Process a card payment on the terminal