In Heyquip: Orders > All orders
You will have every line of the order credited, transport, taxes, and fees included.
Steps
Go to Orders > All orders and open the order, or find it by its number in the search bar at the top of the screen.
On the order, click Actions at the top right, then Void order.
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Read the confirmation window. It states that voiding cancels every item on the order and cannot be undone.
Click Void order to confirm, or Go back to leave the order as it is.
When you finish, every item on the order is cancelled. If the order had no invoice, it is simply cancelled and reset to zero. If it was already invoiced, the invoiced items get reverse (credit) line items so the order nets to zero, but the credit is issued only once you bill those lines. Billing them creates a credit invoice that offsets the original invoice.
Good to know
To credit only some of an order's lines instead of the whole order, see Credit part of an order or Credit part of a rental.