In Heyquip: Billing > Payments
You will see every payment recorded in the shop, including one payment that covers several invoices, and catch any amount still sitting unapplied.
Steps
- Go to Billing > Payments.
- Read the columns: Date, Payer, Invoice #, Order #, Amount, Payment Method, Status, and Reference #.
- Check Invoice # closely. One payment can list several invoice numbers when it was applied across more than one invoice.
- Filter by Status, Applied or Accepted, to separate payments already matched to an invoice from ones still pending.
- Click Receive Payment at the top right for a shop-wide on-account payment not tied to one invoice yet. It is the same tool as the button on the business record, and it opens a page with a payer picker and an open-invoice application table. See Receive a payment on account.
- To spot money still unmatched, open the business under Clients > Businesses. Its Payments card flags any amount unapplied in orange. Those payments are simply not applied to invoices.
Good to know
- A "+" quick-add sits next to Payments. It opens the same page as the Receive Payment button, without opening the list first.