Credit fees

In Heyquip: Orders > All orders

You will have the damage-waiver fee credited and the credit will be invoiced and applied to the original invoice.

Steps

1. Go to Orders > All Orders and open the order you'd like to credit the taxes on. 
2. Go to the item where you'd like to credit fees.
3. Click on Edit and scroll down to More Options.
4. This generates an adjustment. Bill that adjustment to issue the credit.
5. Apply that credit to the original invoice.

When you finish, the fee is credited, and the credit is applied to the original invoice.

Good to know

• Fees can be configured under Settings > Fees. You can add them as a default under Settings > Fees > Default Product Rental Fees.
• You can configure a customer as exempt from fees in their customer account. Click the pencil beside their name and scroll down to Excluded Fees. All orders starting from now on will be exempt.
• The credit does not change the invoice. It is dated the day you create it, and a closed accounting period does not block it.

Related tasks

• Credit an order in full
• Credit part of a rental
• Apply an account credit to an invoice
• Refund a customer